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168             <CENTER>Copyright 2000 <B>Newsweek</B> &nbsp;<BR 
169 rizwank 1.1 class=br><B>Newsweek</B></CENTER>
170             <CENTER><BR class=br><B>June</B> 5, 2000, U.S. Edition</CENTER><BR 
171             class=br><B>SECTION:</B> SCIENCE &amp; TECHNOLOGY; Pg. 46<BR class=br><BR 
172             class=br><B>LENGTH:</B> 2918 words<BR class=br><BR class=br><B>HEADLINE:</B> The 
173             Noisy War Over Napster<BR class=br><BR class=br><B>BYLINE:</B> By Steven Levy; 
174             With Brad Stone in Silicon Valley, N'Gai Croal, Jennifer Tanaka and Arian 
175             Campo-Flores in New York, Jamie Reno in San Diego, Andrew Murr in Los Angeles 
176             and Pat Wingert in Washington, D.C.<BR class=br><BR class=br><B>BODY:</B><BR 
177             class=br>Meet the Napster Generation. Rachel is 14, an eight grader in Potomac, 
178             Md., who loves lacrosse, basketball and guitar. Listens to 'N Sync. Like 
179             millions of her peers with a computer and a clue, she's been using a program 
180             called Napster to download free music from the Internet, "because teenagers 
181             don't have that much money," she says. She doesn't think it's wrong to use 
182             Napster. "People don't think it's anything bad," she says. "Or think about it at 
183             all." Smitha, a high-school student in Falls Church, Va., credits Napster, which 
184             gives her almost unlimited musical choices with a mouseclick, for expanding her 
185             musical horizons and "definitely" changing her buying habits. "I haven't 
186             purchased a CD in quite some time," she says.<BR class=br><BR class=br>Nor has 
187             Alejandro, a student at Stuyvesant High School in New York City, who downloads 
188             music while he sleeps. "Napster's the best thing ever created," he says. "I 
189             don't have to spend any money." Daniel, a Stanford comp-sci major, agrees: "I 
190 rizwank 1.1 think almost all college students use it right now." The ethics issues of 
191             Napster don't bug him. "The main thing," he says, "is convenience."<BR 
192             class=br><BR class=br>Steve Bass does feel guilty about using the software. But 
193             then, he's 50, way past the age of senior citizenship in the Napster Generation. 
194             A Pasadena, Calif., writer and musician, he gets jazz tunes from Napster. 
195             "Morally, I've gotta stop," he says. "I've got a real conflict." <BR 
196             class=br><BR class=br>But conflict is what Napster, a deceptively simple 
197             computer program that's turned the Internet upside down, is all about. Conflicts 
198             between listeners and record labels, labels and dot-coms, even artists against 
199             their audiences. According to one's point of view, Napster is a terrific way to 
200             acquire digital files that play tunes or a satanic jukebox that enables piracy 
201             on a scale not seen since Jean Lafitte cruised the seas. And sure enough, the 
202             popularity of Napster, the fastest-growing program in the highly incendiary 
203             history of the Internet, is tied to getting something for nothing. Napster 
204             allows you to search for almost any song you can think of, finds the song on a 
205             fellow enthusiast's hard drive and then permits you to get the song for 
206             yourself, right now. For the unbeatable cost of free, nada, gratis, bupkes, 
207             zero.<BR class=br><BR class=br>That's right. When you use Napster you simply 
208             download the program into your computer, make up a weird name for yourself and 
209             look for whatever song you want. Obscure Dylan tunes. "These Boots Are Made for 
210             Walkin'." "American Pie," by Madonna or Don McLean. Within seconds you'll 
211 rizwank 1.1 probably see a number of other users who have the song in the MP3 digital 
212             format. One click of the mouse and your computer hooks up with the one you 
213             choose, sucking up the bits that will allow you to play back the song on your 
214             computer, on a Walkman-like MP3 player or even on a CD that you might "burn" 
215             yourself. Fee to you: nothing. Royalties to artist, record company, songwriter: 
216             nothing. Guilt: optional.<BR class=br><BR class=br>The record companies are 
217             apoplectic. "The people who are on the board of directors and in the upper-level 
218             management of Napster all belong in prison," says Howie Klein, the president of 
219             Reprise Records. The Napster people, however, are not in prison: they're Silicon 
220             Valley heroes who have gotten $15 million in venture-capital funds. The downside 
221             is that they have no business model and are targets of several lawsuits charging 
222             them with copyright infringement and racketeering, including one by chest-baring 
223             heavy-metal rockers Metallica.<BR class=br><BR class=br>But that hardly matters. 
224             The fight over Napster has taken on a larger dimension, involving the future of 
225             music publishing, copyright law, 21st-century ethics and the relationship of 
226             artists to their audience. Pamela Samuelson, codirector of the Berkeley Center 
227             for Law and Technology, fears a "civil war" between artists, technology 
228             companies and desperate "copyright holders who want to control it all." For a 
229             few years now, the emergence of friction-free Internet pathways has raised a 
230             raft of questions about the future of entertainment and media, with no shortage 
231             of Chicken Little cyberpundits predicting an intellectual-property 
232 rizwank 1.1 apocalypse#151;for music and everything else. But it took Napster to actually 
233             bring down the sky. And though there's hope that things will ultimately work 
234             out, right now no one is quite sure how to pick up the pieces.<BR class=br><BR 
235             class=br>Sitting at the center of all this controversy is Napster's creator: a 
236             slouchy, bullet-headed 19-year-old college dropout who suddenly finds himself 
237             the hottest star in the world's hottest industry. One evening last week Shawn 
238             Fanning steps out on the roof of his company's building in San Mateo#151;a drab, 
239             five-floor structure with a drive-through ATM and a red Union Bank sign on the 
240             facade#151;and squints at the sun while being interviewed by NEWSWEEK and 
241             photographed by Rolling Stone. At that very moment, a 30-minute MTV special on 
242             Napster is being shown to all of America, but he decides not to watch. "The 
243             media attention doesn't seem real," he says. As the photographer shoots, 
244             college-age Napster employees toss bean bags at him. It's just another night in 
245             Silicon Valley.<BR class=br><BR class=br>Only a year ago, Fanning was an obscure 
246             freshman at Northeastern University in Boston. After surviving a difficult 
247             childhood#151;his family was on welfare during his early years, and at one point 
248             he and his siblings were briefly shipped out to a foster home#151;he was a 
249             determined kid, according to his uncle John Fanning. The uncle had suffered a 
250             similarly rocky beginning and took an interest in his nephew, letting him work 
251             at his computer-game company near Cape Cod and purchasing a PC for him. 
252             According to Uncle John, Shawn applied to only two schools because he didn't 
253 rizwank 1.1 have the $40 application fee#151;he was too proud to ask his uncle for the 
254             money#151;and one, Carnegie Mellon, turned him down.<BR class=br><BR 
255             class=br>Before finishing his freshman year, Shawn was bored and "partied out" 
256             at Northeastern, and spent much of his time on IRC, an Internet chat system. One 
257             IRC friend, Sean Parker, 20, lived in Virginia; another, Jordan Ritter, 23, was 
258             also in Boston. Fanning had noticed that his college roommates were into trading 
259             digital tunes on the MP3 format with each other but had difficulty finding files 
260             they wanted. He suggested the trio create a way for people to search for files 
261             and talk to each other, "to build communities around different types of music." 
262             File-sharing was almost an afterthought.<BR class=br><BR class=br>While writing 
263             the program#151;dubbed after his childhood nickname, from hairier 
264             days#151;Fanning spent "all waking moments on software." At first, he says, "we 
265             were just thinking of this as a cool project"#151;but they needed money for 
266             equipment and high-speed connections. Parker and Fanning's uncle convinced him 
267             it should be a business. The program went up in September 1999, and people 
268             instantly took to it, quickly creating a critical mass of tunes. As the audience 
269             grew#151;"we were doubling in users every five to six weeks," says John 
270             Fanning#151;the company found an angel investor, an interim CEO and a new home 
271             in Silicon Valley.<BR class=br><BR class=br>Fanning's program came at a pivotal 
272             moment. Ever since the VCR, the march of technology has created controversy over 
273             the way people make copies of artistic works. Film and TV studios hated the 
274 rizwank 1.1 device, and tried to litigate it out of existence#151;an effort that ended with 
275             a Supreme Court ruling that consumers were allowed to copy television shows for 
276             personal use. (Now, of course, those same studios make the bulk of their profits 
277             from the device they tried to kill.) The use of the audiocassette was viewed 
278             with similar panic. But piracy from those media was limited by the difficulty of 
279             making multiple copies. The Internet changed that#151;it allows fast, unlimited 
280             file distribution, especially with high-speed connections. Still, anyone who 
281             tried to use the Net to sell illegal digital copies of songs or films was 
282             clearly breaking the law.<BR class=br><BR class=br>But because Napster simply 
283             allowed users to share their personal files with each other, Fanning and this 
284             new company claimed they were kosher. It's the digital equivalent of the piano 
285             player in the brothel: hey, we don't know what goes on up-stairs. But that 
286             excuse went only so far, especially as the record companies began to notice that 
287             the Napster Generation had commenced swapping files en masse. Whereas most 
288             start-ups get changed by the arrival of the suits, Napster had to face the 
289             arrival of the lawsuits.<BR class=br><BR class=br>First came a filing from the 
290             Recording Industry Association of America (RIAA) for copyright infringement. 
291             Then the heavy-metal Metallica crew found their music downloaded on Napster and 
292             were furious#151;they had their lawyer file another suit. For good measure they 
293             sued some of the universities whose students used Napster, including Yale and 
294             the University of Southern California. Further, the band took the drastic step 
295 rizwank 1.1 of collecting the handles of 300,000 users who had allegedly downloaded 
296             Metallica songs, demanding they be removed from the system. Drummer Lars Ulrich 
297             personally delivered the names. Another suit was filed, by rapper Dr. Dre. (All 
298             are currently pending.)<BR class=br><BR class=br>Meanwhile, Napster's popularity 
299             kept increasing. At one point the program became so widespread that some 
300             colleges banned it#151;users were gobbling up more than half the computer 
301             resources of some schools, just swapping tunes on Napster. Log on at a given 
302             moment, and you could find about a million songs available for instant 
303             downloading.<BR class=br><BR class=br>And now Fanning is sort of a rock star 
304             himself, albeit of the Silicon Valley variety. Instead of a villa in the south 
305             of France, he lives with Parker in a dormlike apartment a couple of blocks from 
306             the office. Two other Napster employees sleep on the floor every night. Fanning 
307             spends what little time he has outside work lifting weights at 24 Hour Fitness, 
308             every night between 11 and 2. He doesn't go out much. "San Francisco would be OK 
309             if I had a fake ID," he says. Fanning and his partners did make a trip to 
310             Berkeley last week to see the Smashing Pumpkinsand ran into lead singer Billy 
311             Corgan backstage. They talked for an hour. "He was a huge supporter#151;he 
312             totally understands how it evolves," Fanning gushed to a friend.<BR class=br><BR 
313             class=br>Indeed, how Napster evolves is the big question for Fanning and 
314             partners. That's why the recent $15 million investment by the big-shot Silicon 
315             Valley venture-capitalist firm Hummer Winblad was so important. Other firms, 
316 rizwank 1.1 nervous about the lawsuits, had demurred, a startling occurrence in an 
317             atmosphere where a few million bucks of VC money can be obtained by some nerd's 
318             vigorous sneeze. Hummer Winblad installed one of its VC's, Hank Barry#151;a 
319             former copyright lawyer#151;as the new CEO. "We're trying to build a bridge to 
320             everybody involved in Napster," he says. "From music educators and users to 
321             record companies." Especially the latter. Barry's already been active in trying 
322             to reach a truce with the music industry, calling RIAA president Hilary Rosen 
323             and even Metallica. "He asked for a dialogue," says Ulrich. "It's a weird 
324             situation, though, because we're in the middle of putting him out of 
325             business."<BR class=br><BR class=br>Many observers think that Napster's outlaw 
326             rep has permanently tainted the company. Some of the preliminary rulings have 
327             gone against it, more than 120 universities have banned it for legal reasons 
328             (including those sued by Metallica, which dropped them from the suit) and more 
329             bad news have come with a recent survey. Napster supporters had insisted that 
330             its users might actually buy more CDs after risk-free sampling of downloaded 
331             tunes. But a recent study, using the definitive SoundScan 
332             music-sales-measurement system, concluded that while overall CD sales have been 
333             significantly up, purchases have tanked at stores near college 
334             campuses#151;Napster country.<BR class=br><BR class=br>The "civil war" Samuelson 
335             referred to may have already begun. Not only the business people are taking 
336             sides, but the artists themselves. Napsterites like Limp Bizkit's frontman Fred 
337 rizwank 1.1 Durst, whose free summer tour will be funded by the start-up, are excoriated by 
338             industry types. "Is [Durst] saying only kids with computers should get [his 
339             music] for free?" jokes Val Azzoli, co-CEO of the Atlantic Group. "He should 
340             give his music away for free at every retail store in America! The schmuck!"<BR 
341             class=br><BR class=br>While so far only Metallica and Dr. Dre have taken the 
342             step of moving against their fans, their lawyer Howard King says that at least 
343             five other artists have contacted him. Meanwhile, Ron Stone, manager of artists 
344             like Tracy Chapman and Bonnie Raitt, insists that the entire Napster movement is 
345             little better than thuggery. "Basically they're saying our art is worthless, 
346             it's free for the taking," he says. "Music used to be a collectible, now it's a 
347             disposable." With a few other artists and managers, he's starting an ad-hoc 
348             committee called Artists Against Piracy. Somehow it doesn't have the ring of 
349             Save the Rain Forest.<BR class=br><BR class=br>But even if the music industry 
350             succeeds in killing Napster, it is faced with a series of imitators, some of 
351             whom are even scarier from an industry point of view. In a way, Napster is a fat 
352             target for attackers: it uses a centralized database, which allows the company 
353             some control over its users. (And keeps a list of transfers handy for potential 
354             litigants.) But with some newer systems, the searching is done in a distributed 
355             manner that can't be shut down or modulated. One of these systems is Gnutella 
356             (pronounced New-tella). Unlike Napster, Gnutella could be used to exchange not 
357             just music files but any files, including movies, text and photos#151;a 
358 rizwank 1.1 copyright holder's nightmare.<BR class=br><BR class=br>Amazingly, the program 
359             was written by Justin Frankel, a well-known programmer at Nullsoft, a company 
360             owned by America Online#151;which is in the process of purchasing Time Warner, 
361             the world's biggest collection of music labels. Within hours after Gnutella was 
362             posted on the Nullsoft site, AOL executives had it withdrawn. But the code 
363             circulated through the Net and now hundreds of programmers are supporting an 
364             active Gnutella community. If Napster is shut down, says Gene Kan, one of these 
365             pro bono developers, "the postapocalyptic pirates are going to be using 
366             Gnutella."<BR class=br><BR class=br>Even more radical is Freenet, created by 
367             23-year-old Ian Clarke, an Irish computer scientist living in London. His 
368             program is not only decentralized but has safeguards to protect the privacy and 
369             identity of users. The actual files to be downloaded will be encrypted and then 
370             randomly distributed among the community of Freenetters, who won't even know 
371             what information is stored on their own disks. (Could be songs, could be kiddie 
372             porn.) File transfers will be untraceable. Clarke's motives are 
373             political#151;his dream is to liberate intellectual property. "My opinion is 
374             that people who rely on copyright probably need to change their business model," 
375             he says.<BR class=br><BR class=br>Most observers, however, are more sanguine 
376             about the eventual outcome of the Napster Wars. Even the most virulent opponents 
377             of the software can recognize the popularity of Shawn Fanning's creation. 
378             "Despite all their scary characteristics, people love this stuff," says 
379 rizwank 1.1 Samuelson. And just about everybody agrees that eventually the labels should 
380             muzzle the lawyers and view the Web experiments as potential partners. "How many 
381             industries try to kill off their biggest distribution channel on the Internet?" 
382             asks Gnutella developer Kan.<BR class=br><BR class=br>In fact, a number of 
383             Napster spinoffs intend to work within the system, getting licensing deals from 
384             record companies. One of these is Scour.com, whose key investor is superagent 
385             Mike Ovitz, who first heard of the company, founded by UCLA students, by reading 
386             the college paper. Ovitz notes that as a talent representative, his interest is 
387             in helping artists make the most of the new technologies. He thinks that 
388             eventually money will flow to those artists from models other than direct 
389             payments. "I'm looking at radio, sponsored shows, advertising-driven models, 
390             subscriptions," he says.<BR class=br><BR class=br>Rob Glaser, CEO of 
391             streaming-audio leader Real.com, thinks that when the record companies come to 
392             their senses and figure out ways to work with the Internet (expect some efforts 
393             by the year-end), the worst problems will fade. "All the illegal activity ends 
394             when prohibition ends," he says. "When there's a legal way for people to get 
395             what they want, mass bootlegging will recede."<BR class=br><BR class=br>The 
396             expectation is that music will become cheaper, and there will be more of it 
397             around, and it will be easier to find. But before that happens, the wars have to 
398             quiet down. The lawsuits have to be dropped. And the file-swappers have to come 
399             to grips with the fact that free isn't forever.<BR class=br><BR 
400 rizwank 1.1 class=br>Meanwhile, the Napster Generation keeps searching for tunes, keeps 
401             downloading them and doesn't bother with concepts like intellectual property. "I 
402             sympathize [with bands, labels and music publishers] in the capitalist sense, 
403             but the technology isn't stoppable," says <B>Rizwan</B> Kassim, a 19-year-old 
404             sophomore at UCLA. Kassim's own experience is instructive. As one of the alleged 
405             violators identified by Metallica, his account was shut down by Napster. But 
406             Kassim simply began a new one under another name, and kept on downloading. He 
407             also stopped listening to the band, in any format, deleting all his Metallica 
408             tracks from CDs he burned using Napster.<BR class=br><BR class=br>In a final 
409             flourish, he took the one legit Metallica CD he owned and auctioned it on eBay. 
410             "I think I got a couple dollars for it," he says.<BR class=br><BR class=br>At 
411             least someone is paying for music in the Age of Napster.<BR class=br><BR 
412             class=br><BR class=br><BR class=br><BR class=br><B>GRAPHIC:</B> GRAPHIC: 
413             (Diagram) How Napster Nabs Tunes (Graphic omitted); GRAPHIC: (Chart) Battle of 
414             the Bands Gets Bloody (Graphic omitted); PHOTO: EASY LISTENING: Rob Bies, 17, 
415             catches some good vibrations at home in Delaware using a computer hooked up to 
416             the Internet; PHOTO: NAPSTER GENERATION: Freshmen Netizens tune in to digital 
417             vibes at Wesleyan University in Connecticut; PHOTO: GET WITH THE PROGRAM: 
418             Nineteen-year-old Napster creator Fanning (left) and Michael Robertson, head of 
419             digital music site MP3.com, helped start the revolution<BR class=br><BR 
420             class=br><B>LOAD-DATE:</B> June 1, 2000 </DIV><BR><BR><BR><BR>
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